Shipping & Returns

Automated checkout currently accepts Australian shipping addresses only. Australian orders include tracked delivery, and the current checkout is configured with no separate shipping charge. For an international order, unusual size, framing or other custom request, please use Contact before purchasing.

Everett’s Archive prints are fine-art photographic prints produced to order in Sydney, Australia on Hahnemühle Photo Cotton Rag 308gsm: a 100% cotton-rag paper with a smooth matte finish. They use archival pigment printing and include a clean white gallery border.

The current online sizes are A3 (297 × 420 mm), A2 (420 × 594 mm) and A1 (594 × 841 mm), but each listing shows which sizes are available for that photograph. Online purchases are currently unframed. If you’re interested in a framed option, get in touch before ordering and we can discuss availability and pricing.

Each print is made individually rather than held as mass-produced stock. Please allow approximately three business days for production before dispatch, in addition to shipping time. A fixed delivery timeframe is not promised: delivery can vary with production, destination and carrier conditions.

Prints are professionally packaged for transport. Tracking information can be recorded against an order once it is available.

There is no automated cancellation or address-change function after checkout. If you notice a problem, contact Everett’s Archive promptly. A requested change or cancellation cannot be guaranteed once production or dispatch has begun, and will be considered in light of the made-to-order process and any rights you have under applicable law.

If a print arrives damaged, is faulty, is materially different from what was ordered, or does not meet an applicable consumer guarantee, email everettsarchive@icloud.com. Include the order number, a description of the issue and, where useful, clear photographs of the print and packaging.

Everett’s Archive will assess the issue and provide a remedy required by applicable law, which may include a repair, replacement or refund depending on the circumstances. If a return is required, return instructions will be provided directly.

Because each print is produced specifically to order, Everett’s Archive does not generally offer a voluntary return, exchange or refund where a customer simply changes their mind. This change-of-mind position does not apply where a product is faulty, damaged, materially different from what was ordered or otherwise fails to meet an applicable consumer guarantee.

Nothing on this page excludes, restricts or modifies any rights, remedies, guarantees or other protections that cannot lawfully be excluded under the Australian Consumer Law or other applicable law. More information is available from the Australian Competition and Consumer Commission.

For help with an existing order, email everettsarchive@icloud.com or use the print enquiry form.